From: Clinton C. Reese
Company: Niles Lankford Group, Inc.

We have been using the services of the Intelligent Office for over 6 months now and I am very impressed with the professionalism. In addition, it really allows me to manage my time and be much more productive. The staff at Intelligent Office is always very professional and courteous and many of my clients have given me positive feedback.

I look forward to continuing our working relationship and appreciate the positive attitude of Mary, Paula, and Nicole.

Sincerely,

Clinton C. Reese

Niles Lankford Group, Inc.
7750 Montgomery Road
Cincinnati, OH

From: Thomas Muehlenkamp
Company: Motortoys Limousine Service, Inc.

My limousine business, Motortoys Limousine Service, has used Intelligent Office for 10 months now. I feel that they are directly responsible for the incredible growth that my company has achieved because they give me such a professional presence on the telephone.

Despite the fact that 99% of all customers use the telephone to reserve a limousine, most limousine companies have terrible phone skills. Invariably the person answering the phone is the driver, the owner, and the reservationists. Often you get answering machines, because most operations are 1 or 2 people, and it’s simply impossible to get every single call.

We wanted a more professional presence to give a better impression of our company over the telephone. Intelligent Office has done that for us. The employees they have answering my phone calls are the kind of people that I simply couldn’t afford to hire – they’re that good. I also love being able to seamlessly have a caller transferred to wherever I am – cell phone, home phone, whatever, as well as the peace of mind of knowing that if I am unavailable, a customer is still at least initially talking to a live person instead of a machine.

No matter how new you are, or how small your company, Intelligent Office makes it simple to look, sound, and act like a large, traditional established company.

Sincerely,

Thomas Muehlenkamp
President
Motortoys Limousine Service, Inc.

From: Robert A. Linder

We signed our member agreement almost two years ago, after I happened to hear a radio advertisement on local WLW, and during a period when our small company was considering personnel expansion to accommodate our increasing telephone traffic. Although we are a national company with customers in 47 states, the cast majority of our daily contacts with the public come through telephone or email. Our calls fall generally into two rather well defined categories: potential and current customers of American Home Warranty, all of whom are home inspectors, and homeowners who contact us regarding claims under the limited warranties provided for them by those home inspectors.

With that as background, I can honestly say that during the entire period of our companies’ business relationship we have had exactly one person complain that she was not treated appropriately by “our” telephone staff – and as we worked with her to resolve her claim we quickly realized that no one would please this woman!

In short, while we will eventually outgrow the need for the off-site services provided by Intelligent Office and its staff, we have come to consider [them] as very much a part of our corporate family. They do a job that isn’t always the easiest – particularly on the claims side – with grace, clarity, accuracy, and goodwill. Our best wishes to you all, and thanks!

Sincerely,

Robert A. Linder
General Manager/COO

From: Bernard Kiessling, AIA

For nearly five years, Intelligent Office has been the perfect solution to my business needs. The Intelligent Office staff helps me to project the friendly, professional image, which is an essential part of my architectural practice.

Sincerely,

Kiessling Architecture Incorporated

Bernard Kiessling, AIA
President

From: Dan and Tim Lynch

For the past four years, we’ve had an office within Intelligent Office. Making sure our clients know we value their phone calls and visits is of utmost importance to us. Therefore, the friendly and professional manner in which the Intelligent Office staff handles our business has proven a great asset. The office’s convenient location, as well as clean and professional atmosphere makes it a great value.

Dan and Tim Lynch
Team Lynch Group
Remax